a)Hong Kong Yellow Pages Online Map, supported by Geographic Information System (GIS) includes creating sales and service territories, calculate routes which the decision made by operational management levels.
e.g. 1: Search for the schools
e.g. 2: Search the public facilities
e.g. 1: Search for the schools
e.g. 2: Search the public facilities
b)Here is the module can be used to handle each step within the Order-to -Cash business process:
Accept / Enter Order - Sale management
Order Acknowledgement - Sale management
Purchases Materials - Procurement management
Receive Materials - Procurement management
Production - Production management
Packing - Warehouse management
Shipping - Warehouse management
Invoicing and Collection - Financial management
c)Sales and Marketing, Accounting and Finance and Production Planning and Manufacturing Department need to coordinate from start to finish of the Order-to-Cash business process.
ERP software makes their work easier because it replaces traditional, disconnected information systems,reduces incompatible data. It also minimizes response time to customer and suppliers, and allows real-time sharing and monitoring of information across organization. Besides that, it can standardizate the data and business processes.
Noted your answer ! The ERP answers are correct. For decision-support, you may explain why some businesses might want to search for schools or public facilities using the GIS. For example, school bus companies may use it to allocate buses, drivers and plan driving routes for sending and picking up children from school, etc.
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